Wednesday, September 12, 2007

"I Can Break Rules, Too"

"I'm sorry Dave, I'm afraid I can't do that
It's just the strangest thing.

Just now, I was replying to an e-mail that had been sent to me, and I got an error message saying that the e-mail was not sent. I scanned the error message (an old habit that goes back to the days when you had to do a lot more troubleshooting when working with computers). I didn't think to write the error message down before I closed the window. I'm conditioned like a NASA monkey to click on a button around the word "OK" whenever I see one. But I'm quite sure -- a certainty that dissolves in me as I write this -- that the error message was cheeky. It read something like this:
...SMTP error -109: See, I can break rules, too. Outgoing connection refused by server. Contact your administrator if... [emphasis added]
I was promptly returned back to my message. I clicked on the send button again, but this time it went through without a problem.

It's hard to suppress creativity when it wants to come out of us. Someone, somewhere had a task writing little explanations for those times machines miss a connection. Maybe this person tired of writing human-friendly translations of routine computer mishaps and wanted to inject a little humor, or maybe just a little of themselves, into this dumb process.

I think it's wonderful. I hope it made their day to write that.

photo credit: litmuse

1 Comments:

Anonymous davidstoesz said...

We had an agency write a bunch of error messages for

And they were going for this really jaunty, informal tone packed with pop culture references.

Anyway, we thought they were so terrible, we started writing our own error messages in the same style. The best one, for a 404 page:

"Whomp, there it isn't!"

1:51 PM  

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